Q. When is my favourite artist coming to MuchMusic?
A. Visit http://newmusiclive.ca for a list of upcoming appearances on New.Music.Live. Info about other upcoming appearances and events can be found on the Red Hot Blog at http://blog.muchmusic.com. You can also follow us on Twitter at @MuchMusic and @NML for all upcoming guest announcements!
Q. Ok, my favourite artist is coming to Much - how do I get in!?
A. Depends. If they're coming in as guests of New.Music.Live., then you need to sign up for New.Music.Live. (see next answer). If it's a live event or special, details about how to score wristbands will be posted on our website. If you don't get a wristband, you're always welcome to come watch from the streetfront!
Please note that all guests to the Much HQs are required to be at least 14 years of age and have ID with photo and date of birth to prove it.
Q. How can I be part of the New.Music.Live. audience?
A. You can request tickets to New.Music.Live online here. It's free, but you must be between 14-26 years of age to attend. New.Music.Live. is shot live Monday to Friday from 6-7 pm. You can also come by the day of and try your luck getting in. Audience members must be at MuchMusic by 4:45pm.
Q. How do I get into the MuchMusic Video Awards?
A. All information about when and how to win these wristbands will be announced on-air and posted on our website closer to the date of the MMVAs.
Q. Where is MuchMusic?
A. MuchMusic is located in downtown Toronto at 299 Queen Street West. Right on the corner of Queen and John. Check us out on google maps here.
Q. When is my favourite MuchMusic show on?
A. To find out what's airing on Much and when, check out your favourite show's page on muchmusic.com. You can find a list of them here. If you don't see it there, then it's not airing but could come up in future months, so keep checking! Also have a look at our Schedule Grid, and our Concerts & Specials and our MuchDailyListings.
Q. When will you be repeating that show/concert/special?
A. Keep checking MuchDailyListings to find out if and when it might be repeating. If you don't see it there, then it's not airing but could come up in future months, so keep checking!
Q. How do I get a copy of my favourite video and/or program?
A. Sorry, but we can't provide copies of any videos or programs because of copyright laws.
Q. How does Much decide what music videos make it to air?
A. We have a music committee made up of people from various departments at the Much MTV Group who meet on Tuesdays and screen the newest videos. Then they decide who makes the cut. Videos are judged on the quality of the song, quality of the video, as well as multiple other factors including, but not limited to: radio airplay stats, album sales, download stats, chart positions, buzz etc.
Q. How does Much decide what videos get onto the MuchMusic Countdown?
A. The Countdown is decided by our music committee comprised of 8 core members. They look at many factors including how the song is doing on other charts, album sales, popularity / buzz and of course the quality of the song and video.
Q. How can I vote for a video for the Countdown?
A. Sorry - you can't. You can, however, have your say on mmtop20.ca.
Q. What is the first video that MuchMusic aired?
A. We hit the airwaves on August 31, 1984 with an early music-to-film synchronization short from the 1920s which featured Eubie Blake performing Snappy Songs. Then we aired Rush's "The Enemy Within."
Q. How can I arrange to interview a VJ?
A. Unfortunately, our VJs get way more student requests for interviews via phone, email and in person than they can possibly accommodate. As a result and in the interest of fairness, we can no longer make them available for these requests. Sorry.
Q. I'm doing a project on MuchMusic - Can you send me some info?
A. While we appreciate the interest, we unfortunately don't have any info that we could send you. Your best bet is to look for any print articles that have been written about Much over the years.
Q. Can I job shadow someone at MuchMusic?
A. Yes, if it is part of a school-related program. To apply, please send the following to Margaret Weinrauch-Perrotta, Senior Unit Production Manager, MuchMusic, 299 Queen Street West, Toronto, ON, M5V 2Z5 or Fax # 416-384-2168 or Margaret.Weinrauch-Perrotta@bellmedia.ca:
* A letter from your school stating that this is a school related program
* Details of the program including date & duration
* A contact name and number from your school (eg. teacher or principal)
* Your HOME phone number
Please note that we do not offer any job shadowing of our on-air personalities, and we consider students on a first-come, first-serve basis with preference given to post secondary and secondary students enrolled in a broadcasting or media related program. Also, due to the nature of live television production, we often encounter last minute schedule and production changes. Should this happen on a day when you are shadowing, we reserve the right to cancel and/or postpone your visit and cannot promise a future date.
Q. What should I take in school so that I can eventually work at MuchMusic?
A. The best we can do is tell you what the background and education is of the employees here. Many of the jobs at MuchMusic are technical which include editing, general operations, camera operation, computer services (both hardware and those who handle our websites, etc.), creative services (e.g. designing logos on computers in our graphics department), etc. Non-technical jobs range from producers and programmers to publicity jobs and public relations. And then of course there are our on-air personalities. Depending on which of these areas most appealed to you, you would choose the appropriate educational and practical preparation. Many people who work here have either done a degree in Radio and Television Broadcasting at the university or college level (many have gone to Ryerson), or have some sort of Communications degree. Because we are first and foremost a TV station, that is the area of expertise required for most who work here, rather than music training. Talk to your guidance counselor about the best educational route you can take, and good luck!
Q. How do I become an intern at MuchMusic?
A. Easy! Ok, we kid... it's not easy - but it's possible! First you just have to go here. Then you choose the department you want to intern for and apply. This is the difficult part, we get a lot of applications so make sure you fill out as much as possible and show us why you are that much more awesome than everyone else! Also, please note that some internships require you to be in school and receive appropriate school credit for your internship. Check each posting for all the details.
Q. Why isn't there a page on my favourite artist in your Artists section?!
A. Our current archives represent, in majority, our playlist on-air. If you're unable to find the artist info that you're looking for, it may be that s/he or they isn't currently on our playlist. As we continue to update our database, you will find more and more artist features. Please continue to check back and let us know what you think.
Q. I can't see the contests!
Q. When can I watch my favorite show online?
A. While muchmusic.com doesn't have every show online, it has most of them. If you want to watch your favourite show online, just visit the show page and look for episodes to watch. Most episodes go online around 3am the following morning after they premiere on broadcast. Don't forget, most episodes don't stay online for longer than a month so make sure you keep up.
Q. Why won't some video play for me?
A. Please make sure you have flash downloaded on your browser. If you do not have a high bandwidth you might experience some skipping with your video. If you are still experiencing problems, please fill out the small form below the video player titled: "Experiencing problems with this video?"
Q. Why do I need to fill out a profile?
A. Becoming a member allows you access to all the great tools and info on our sites. In order to provide you certain things that you want, we need bits of info from you. Instead of asking you for little bits of info each and every time you want to sign up for something or enter a contest, we have created ONE form for you to fill out, once. This will allow you complete access to everything from contests and newsletters to show reminders and Web radio. Once you have become a member you can sign up for or enter as many or as few things as you like and you will never have to fill out another form. Once you have registered your data is saved and, from that point on, you will only need to type in your username and password when entering our contests or signing up for something else fun.
Q. Will my profile information remain private?
A. Yes! We have built a secure system to protect your profile information. Your profile information is only used for the purposes stated at the time of collection. We will not send you anything that you do not sign up for yourself. In addition, we do our best to make sure you are aware of the implications of each action you take, sometimes to the point of being annoying. But, we would prefer that you know stuff and keep control of your profile information. You should also know that unless you have checked-off a box on the entry form that gives us permission to share your information with the Contest Sponsor, the information you have provided to us is only used to run the contest. By selecting the "contests" tab above and then hitting the Sponsor Permissions button you can check and modify all your Sponsor Permissions. By selecting the "contests" tab and hitting the Contest Tracker button you can see which contests you have entered and your point accumulation (if applicable). For more information on privacy please review our Privacy Statement.
Q. Will my username and password ever expire?
A. If you do not use your username and password for a period of six (6) months, we will email you a notice advising you that your profile is about to expire. If you do not notify us that you wish to keep your username and password active, they will be deleted from our databases along with your personal information. In future, you would have to re-register with us again if you decided to sign up for something that required a profile. Please remember: when your information expires there is a chance that someone may choose your old username and / or password, in which case, you won't be able to choose the same ones again.
Q. How can I unsubscribe to something or change / delete my profile?
A. You can change / delete your profile simply selecting the "my profile" tab, above. Then select the Edit Profile button. You can either change your profile information or click the link that will delete your profile. To unsubscribe to newsletters please select the "newsletters" tab above and uncheck any box corresponding with any newsletter you no longer wish to receive.
Q. I don't feel comfortable entering my exact birthday - can I just enter the month and year?
A. Unfortunately no. We need your entire birthday, day, month and year to ensure that you meet the age requirement to enter and win our contests. Simply giving us the month and/or year does not distinguish your age on a particular day of that month or year.
Q. How often can I enter each contest?
A. Entry guidelines change from contest to contest. Some contests do have restrictions upon how many times you can enter and collect points. These guidelines are clearly outlined in the Rules and Regulations of each contest. See the next FAQ answer.
Q. Where can I find the Rules and Regulations?
A. Individual contest Rules and Regulations are located within each contest. The Rules and Regulations are accessible from the start page of each contest via a link. As well, when you begin the entry process we provide another link to the Rules and Regulations and a check box to ensure that you have in fact read them. Rules and Regulations are clearly marked and are always apparent.
Q. Why do the age requirements for each contest differ?
A. The age requirement changes for each contest because prizing and sponsorship changes for each contest. To be sure about specific age requirements, read the Rules and Regulations for each contest you enter. But just so you know, the minimum age for all of our contests is 13.
Q. I live in Quebec. Why can't I enter MuchMusic contests?
A. When we do contests in Quebec, we have to go through a separate body called the "Regis des Jeux et des Lotteries" before we can do ANYTHING. This involves weeks of applications, and justifications, and reports, and very often these contests are on very strict schedules. Even if we wanted to give away t-shirts in a contest, we have to do this. Often, the sponsor doesn't want to wait 4-6 weeks to get approval from this body. They're on their own deadlines. Honestly, often, there just isn't TIME. But there's good news! Our sister station, MusiquePlus, has cool contests and stuff for all of you itchin' to get involved - Check it out!
Q. How will I know that I have won a contest?
A. The procedure for how winners are notified is explained as you enter each contest.
Q. I do not live in Canada, what can I sign up for?
A. If you are an international user, hey thanks for coming by! Although you will be unable to enter our contests you can still sign up for a Quick Membership to receive our newsletters. Go to the "newsletters" tab above and pick and choose to your hearts content. You are not eligible for any of our contests, because they are only open to Canadian residents.
Q. All right, I have read all of this and I still have a problem or a question about an online contest, or my membership what should I do now?
A. You should email your comments and questions and we will do our best to fix the problem.
To book a VJ or Host for an event:
Please complete and email this form to email@example.com
Q. How do I contact my favourite artist?
A. Unfortunately, we don't have info like that available. You should try contacting them via their record company and/or official website.
Q. How do I get MuchLOUD and/or MuchVibe!?
A. MuchVibe and MuchLOUD are Category 2 digital channels. For information on how to subscribe to either of these services please contact your local cable provider.
Q. I live in the U.S. - Can I watch MuchMusic?
A. Unfortunately you can't get the MuchMusic signal in the U.S. You were once able to watch MuchUSA, which had all but eliminated our programming, mostly airing their own. They have now turned into Fuse. Here's the most recent press release - Keep checking back at this website for updates. You may see MuchMusic in the States soon enough...